Senior Business Analyst, Performance Management & KPI Governance, Global (m/f/d) - #2778643

Your Responsibilities - Design, implement, and operate the end-to-end SCM KPI governance process, including change request management, assessment, Performance Board reviews, and escalations where required

• Own and continuously maintain the global KPI Catalog and Dashboard & Report Registry, ensuring transparency around KPI definitions, formulas, data sources, reporting ownership, and maturity levels
• Coordinate and support the Performance Board, working closely with Global Process Owners, Planning, Data teams, and subject matter experts across the organization
• Drive and further develop the multi-region KPI Tier Management System, ensuring a consistent governance approach and operating model across all regions
• Independently lead complex cross-functional projects from initiation to completion, including stakeholder management, risk mitigation, timeline planning, and executive reporting
• Design and maintain the SCM/CMSO reporting architecture and reporting cadence, including the Monthly Performance Review (MPR) and CMSO Business Reviews
• Identify opportunities to automate and streamline reporting processes, reducing manual effort and improving reporting efficiency
• Establish clear data ownership across SCM functions, ensuring reliable, accountable, and sustainable reporting processes
• Ensure consistent KPI definitions and reporting standards across regions
• Maintain and continuously improve the KPI governance framework, including the RACI structure and escalation processes
• Provide functional guidance and coaching to Business and Strategy Analysts on KPI governance and performance management topics
• Represent the Strategy & Performance team in cross-functional governance forums and contribute to KPI target-setting discussions
  
  

Your qualification - Bachelor's or Master's degree in Business Administration, Supply Chain Management, Engineering, or a related field

• Several years of experience in project or program management within an international organization, ideally gained in a complex matrix environment
• Experience with KPI management, performance reporting, or governance frameworks is highly desirable
• Strong project management capabilities with a proven ability to manage multiple priorities and deliver results in fast-paced environments
• Project management certification (e.g., PMP) and/or supply chain certifications (e.g., CSCP) are considered an advantage
• Excellent stakeholder management and communication skills, including interaction with senior leadership
• Strong analytical and reporting skills, ideally including Power BI, Excel, and SharePoint
• Solid understanding of supply chain performance indicators such as OTIF, inventory, service level, or backorder management.
• Familiarity with data governance and process governance principles is a plus
• Excellent written and spoken English skills; German is beneficial but not required
• Willingness to travel internationally on an occasional basis and collaborate across global time zones
• Based in Hamburg or the surrounding area, or willing to relocate, as this role requires at least 60% on-site presence in our Hamburg office
  
  

Your benefits - Flexible working hours, remote work possible (up to 40%)

• 30 days of holidays per year
• Modern office and an inspiring working environment
• Employee restaurant with live cooking and healthy food (subsidized)
• Public transport ticket (100 % subsidized) or free parking space
• Company sport groups and an inhouse company gym
• Employee Assistance Program to support your health, mental and emotional well-being
• A comprehensive company pension scheme
• Company medical officer and vaccination offers
• Childcare through our ‘Buttje&Deern’ partner
• Bike leasing
  
  

About Olympus At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

For more information, visit www.olympus-europa.com and

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