(Senior) Manager Service Operations Support (f/m/d) - #2212443

Creating a Sustainable Future – Together

At Vestas, we play a key role across the entire wind energy value chain - we thrive on developing energy solutions.

Our Central Service Region oversees the operation and maintenance of nearly 5,000 wind turbines across Germany, Austria, Switzerland, and Hungary. With a skilled team of around 1,000 service technicians and 300 office-based professionals, we’re committed to delivering excellence in renewable energy.

The Service Operations Support (SOS) department is the backbone of our regional operations, ensuring seamless collaboration across procurement, outsourcing, training, and business support by

• being the interface towards Procurement and suppliers for the work packages we outsource
• manage the operational outsourcing (ordering, scheduling, administration, quality assurance, etc.) management of Vestas technician teams which temporarily support from outside the own region
• business support to ensure an efficient execution of administrative tasks
• training coordination for the technicians for the whole Service region Central and
• acting as the interface to the Vestas training academy
  
  

Your Role as the (Senior) Manager Service Operations Support, you will:

• Lead a team of :9 direct reports and :90 employees across multiple functions
• Oversee all subcontracting activities, ensuring budget adherence and operational excellence
• Act as the primary liaison for external service providers, suppliers, and training partners
• Ensure quality assurance, scheduling, and administration for outsourced work packages
• Coordinate technician training across the region in partnership with the Vestas Training Academy
• Serve as the escalation point for procurement, finance, and workwear-related matters
  
  

What You Bring

We’re looking for a leader who is adept at navigating complexity and turning challenges into clear, actionable strategies. You should be comfortable managing diverse operational landscapes and negotiate effectively with internal and external stakeholders.

Qualifications

• Extensive experience managing complex, cross-functional operations
• Commercial or technical degree
• Skilled leadership background with a track record of team development
• Experience in change management and continuous process improvement
• Fluent in German and English (written and spoken)
  
  

Core Competencies

• Strategic Negotiator: Skilled in building win-win partnerships with suppliers and service providers
• Complexity Navigator: Comfortable managing multiple priorities and addressing evolving challenges with strategic planning
• Purpose-Driven Leader: Energizes teams by promoting transparency, accountability, and a shared aim
• Structured & Quality-Focused: Brings order to complexity with a keen eye for detail
• Conflict Resolver: Handles internal and external conflicts with professionalism and impartiality
• Motivated & Responsible: Displays accountability while accomplishing tasks effectively
• Willingness to travel as needed
  
  

What We Offer

• A purpose-driven role in the heart of the renewable energy revolution
• A collaborative, international work environment with diverse and knowledgeable colleagues
• Opportunities for personal and professional growth in a fast-evolving industry
• A culture that values integrity, innovation, and inclusion
  
  

Ready to contribute to meaningful change? Join us in shaping a cleaner, greener future

Apply today and become part of a team that’s powering change. This role can be based in Husum, Hamburg or Berlin in Germany. In this role you will directly report to VP Service Onshore Central.

Please note: We reserve the right to amend or withdraw this job posting at any time, including before the advertised closing date.

BEWARE – RECRUITMENT FRAUD

It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement

At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.

Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.

With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.

To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.