Store Manager (m/f/d) - Hamburg Neuer Wall - #2183457

Position

Welcome to RIMOWA, the brand redefining travel since 1898. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.

At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.

Job Responsibilities

Your mission

• Manage, coach, supervise & motivate your team on the floor.
• Recruit, train and develop your team and driving a culture of excellence across all retail activities.
• Analyse weekly and monthly performance and clearly communicate reports to GM.
• Maximize the sales performance of the staff through product knowledge education, coaching staff through selling and clientele skills and reviewing individual transaction statistics on a regular basis. Apply RIMOWA standards and training programs.
• Support and uphold the RIMOWA values and competencies at all times, striving to exceed expectations.
• Lead by example and demonstrate RIMOWA sales and service model.
• Assist client advisors with the achievement of their individual goals by monitoring the suggested selling process and providing timely feedback and direction.
• Ensure that all strategies, values and policies are exemplified by all team members.
• Promoting a respectful sales environment is maintained at all times.
• Assist all clients in providing outstanding sales and service experience.
• Develop a specific plan to improve communication and reputation, improving performances and new client development.
• Ensure store tidiness, the correct execution of VM and new launch displays.
  
  

Profile

Your Experience And Skills

• Minimum 5+ years sales and management experience in luxury retail environment
• Professional sales development skills
• Exceptional interpersonal skills
• Passion for retail and client service
• Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our customer base.
• Fluent in speaking German and English. Additional languages are a plus.
  
  

Our offer

• Competitive and attractive compensation with additional profit-sharing system
• 30 paid vacation days per year
• Subsidized JobTicket (“DeutschlandTicket”)
• Staff discount on our range of RIMOWA products as well as regular LVMH Family & Friend offers
• Your own RIMOWA Essential Ambassador suitcase (after 6 months on a permanent contract)
• Lunch Tickets
• Free or susidized Urban Sports membership
• Corporate benefits (e.g., for sports, lifestyle, fashion, etc.)
• Company pension plan with high employer contribution
• Employer-financed pension commitment in the event of death or disability
• An international and exciting environment within the LVHM Group
• Exciting projects and individual career development opportunities
• Personal support for your everyday family life via Voiio family services
• Financial and psychological support through the LVMH Heart Fund
• Access to job bikes
  
  

Additional Information

Your future

At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. RIMOWA is the home for all your ambitions and visions for the future.

What are you waiting for? Apply today and soon become part of our unique crew. It's quick, easy and uncomplicated - just tell us your salary requirements and earliest possible start date.