Programme Quality and Knowledge Management Specialist (d/f/m) - #2158064
Plan International Deutschland e.V. Jobportal

For our International Cooperation department
in Hamburg we are now looking for a
Programme Quality and Knowledge Management Specialist (d/f/m)
- unlimited / full-time (39 hours/week) / as soon as possible –
The Programme Quality and Knowledge Management Specialist plays a central role in strengthening programme quality across all phases of the project cycle. This position ensures that Plan International Germany's programmes consistently meet internal and external quality expectations while fostering a learning culture and integrating knowledge systems
The role is accountable for supporting organization-wide standards implementation, optimizing systems and processes, and enabling evidence-informed decision-making. Positioned within the Programme Quality Unit, the Specialist collaborates closely with IT, Programme Teams, and the Plan International Headquarter to ensure quality and learning are embedded across the organisation
Your tasks:
Support and promote the integration of organizational standards (e.g. Core Humanitarian Standard, Do No Harm, Child-Friendly Feedback Mechanisms, Gender Transformative Marker)
Facilitate sensitization and operationalization of these standards across departments through documentation, dissemination, and shared learning
Coordinate and support the internal anchoring and implementation of the End-to-End project management cycle
Monitor adherence to the E2E process, capturing feedback formally (system data) and informally (interviews, group discussions)
Analyze procedures and contribute to continuous process optimization, aligned with donor expectations
Strengthen systems that capture and manage programme data for reporting, learning, and decision-making
Design and deliver tailored capacity-building formats (workshops, webinars, e-learnings)
Build competencies in quality standards, data use, and internal tools
Your profile:
Advanced degree in International Cooperation, Social Sciences, Project Management, Admin Sciences, or related fields
Demonstrable experience in programme cycle management, learning systems, and/or MEL
Practical experience with process analysis, standards implementation, and training delivery
Solid understanding of international donor standards and reporting expectations
Structured and solutions-focused with initiative and autonomy
Excellent coordination and communication skills (written and verbal)
Proficiency in Microsoft Office, process mapping (Visio), and digital knowledge platforms
Fluency in English is essential. Additional skills in German, French, Arabic, or Spanish are an asset
We offer you:
A flexible working time model and up to 12 days of mobile working per month
30 vacation days with a 5-day week
A subsidy for the Deutschlandticket, the in-house canteen/cafeteria and the company pension scheme
A company laptop and an allowance for office equipment for mobile working
Exciting tasks and a modern, ergonomic working environment
The actions of Plan International Deutschland e.V. are characterized by our values of solidarity, tolerance, freedom, equality and justice. We embrace diversity and therefore expressly welcome applications from all members of society
If you are interested in this challenging role, please apply in English online, stating your salary expectations and earliest possible starting date
Plan International Deutschland e.V
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