Finance Operations: Collection Specialist (m/f/d) - #2148872

At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.

Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.

We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.

Are you ready to join us?

Your Tasks

• Proactively management of global accounts receivable: Monitor outstanding balances and follow up with customers via email, phone and other tools to ensure timely payment of invoices
• Dispute resolution and collaboration: cross-functional collaboration with Sales, Customer Support, Accounting and Tax to investigate and resolve overdue receivables or service-related issues affecting payments.
• Customer Communication and relationship management: maintain a professional and customer-centric approach to collections that supports long-term client satisfaction and retention
• Ensure compliance with regional laws and customer policies: understand and apply internal and international invoicing tax and collections regulations across key markets
• Reporting and metrics tracking: working with different tools and reports to monitor collection activities and provide reuglar updates on aging and overdue reasons
  
  

Your Profile

• Strong communication skills: professional stakeholder oriented communication in english (written and spoken), german and other languages are a plus; able to communicate diplomatically and effectively with customers and internal teams
• Ability to work independently in a global environement: comfortable managing collections across time zones and cultures, organizational skills and proactive approach
• Knowledge of Billing and ERP Systems: Experience of invoice submission processes and billing systems, e.g. Salesforce, Navision, SAP
  
  

What We Offer

In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:

• Work from abroad 10 days a year (up to 30 if your family lives abroad)
• Hybrid work and flex-time
• International team and social events
• Career & training opportunities
• Attractive locations and modern offices
• Mental health support with OpenUp
  
  

Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.