SAP Support Specialist (2nd Level) (all genders) - #2122500

Your Tasks

You Will Keep The SAP Product Master Data (Material Master, BoM, Document, Change Master, Classification - SAP Modules MM, PP, CA) System Stable And Daily Business Running

• Provide expert-level support for SAP applications and modules, addressing complex issues escalated from 1st level support.
• Analyze and troubleshoot SAP system errors, performance issues, and user-reported problems.
• Collaborate with cross-functional teams to resolve incidents and implement solutions effectively.
• Conduct root cause analysis for recurring issues and recommend preventive measures.
• Document support processes, solutions, and knowledge base articles for future reference.
• Participate in system upgrades, patches, and enhancements, ensuring minimal disruption to business operations.
• Liaise with SAP vendors and technical teams for issue resolution and system improvements.
• Monitor system performance and conduct regular health checks to ensure optimal operation.
• Support user acceptance testing (UAT) and provide feedback on system changes and enhancements.
• Stay updated on SAP best practices, new features, and industry trends to provide informed support
  
  

Your Profile

Required

• Bachelor or Master Degree in Business Administration, Information Management, Engineering or an equivalent education combined with several years of work experience.
• Good Experience in SAP modules MM, PP, CA.
• Knowledge of ABAP and Fiori and ability to read code
• Good knowledge of ABAP OO, experience with different SAP development concepts (e.g. SAP Enhancement Framework, different integration techniques, BAPI, BDC)
• Process Know How in Product Design, preferably in the Consumer Goods Industry.
  
  

Personal Skills

• You are not afraid to challenge the status quo and you work solution oriented with strong data points to back up your way
• You work to build the future whilst improving the existing – you love to think out of the box, you are curious and always keen to learn and have a growth mindset
• You collaborate and communicate within cross-functional teams
• You can energize and mobilize people around an idea, creating energy and momentum in the face of change
• You have a passion for master data and you are willing to share your knowledge and best practices with your colleagues
• You are fluent in English (both verbally and written)
  
  

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.

Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.

Additional Information

If you have any questions, please contact our recruiter Melanie Gramm.

Have a look at our benefits: What we offer – Our Benefits | Beiersdorf