Platform Solutions Consultant - #2089013

About The Role And The Team

We are seeking a Platform Solutions Consultant to join our Revenue & Operations team in Hamburg or Düsseldorf. In this role, you will report to the Director of Customer Success and be responsible for fostering customer success by understanding clients' business needs and demonstrating how Adform's innovative products can help them achieve their goals.

As a Platform Solutions Consultant, you will be self-sufficient in managing both internal and external stakeholders but will also require guidance and direction from your direct manager. Your exceptional onboarding experience, proactive support, and strategic consultations will enhance customer relationships.

We hope you are ready to change the game! Be ready to:

• Understand the customers business needs and how Adform products help customer reach their goals
• Drive Adform's commercial success by retaining and growing customer relationships and increase relevant product adoption
• Be a proactive advisor towards the customer, consult on best practice solutions to meet their goals & objectives
• Manage new client onboarding and new product rollout for existing clients, ensuring successful delivery within agreed timelines & technical specifications
• Represent the client needs towards Adform product teams and collaborate with account management and customer success leadership to efficiently escalate relevant topics
• Proactively educate customers, ensuring optimum platform knowledge and usage on the local market
  
  
  

Attitude First. Everything else will follow. We can grow together faster if you have:

• Advanced understanding of digital marketing, programmatic media buying, associated tools, and the local competitive landscape, with the ability to identify and leverage USPs against competitors - MUST
• Strong interpersonal and networking skills, with the ability to influence key technical stakeholders both internally and externally
• Excellent storytelling and presentation skills
• Strong communication skills in both your native language and English, with a customer-oriented attitude
• Ability to present solutions assertively and translate technical details for non-technical audiences
• Eagerness to gain a broad knowledge of all Adform products and how they can help customers achieve their business goals
• Willingness to learn internal processes, initiate knowledge sharing, collaborate across different Adform teams, and utilize available resources
• Adform’s guiding principles ingrained in your profile: Focus on Client Value, Behave with Decency, Take Ownership, Care, Collaborate as a Team Player, Remain Ambitious, and Stand Tall in all interactions
  
  
  

Our promise to you:

• A dynamic, inspiring, and international environment filled with ambitious and caring colleagues
• The opportunity to take ownership in a fast-changing ad-tech industry
• The chance to work with highly professional and knowledgeable colleagues
• A competitive salary package based on your qualifications and experience
• Various benefits, including corporate train tickets, additional family benefits, and social/company events
• And much more – join us to explore the full experience
  
  
  

Diversity & Inclusion @Adform:

Adform is an equal opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms enhances our teams’ creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.

We are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.

About Us Adform is the only global, independent and fully integrated advertising platform built for modern marketing. Its unique enterprise technology – Adform FLOW – harnesses superior user experience and a scalable, modular and open architecture, to enable seamless management of the whole campaign lifecycle. It provides clients with enhanced control and transparency across their advertising operations, including ownership of all data from their campaigns. Since 2002, Adform has developed technology to enhance human/machine collaboration and deliver augmented intelligence, thereby amplifying business results for its clients around the world.